BUILT FOR MED SPAS

Your injectors are the product. But lead response, consult follow-up, series reminders, membership renewals, and compliance paperwork eat most of their week off the chair. Every minute on admin is billable time lost. Every lead that waits is a patient booking somewhere else. We build custom AI systems that take the operational drag off their plate so they can stay focused on the patients in front of them.

WHERE REVENUE LEAKS

Your funnel leaks at the moment of interest and the moment a series ends.

Both are silent. Both compound monthly. The clinic that closes them isn't working harder, it's running systems underneath the team. Every leak below is revenue your practice already earned but isn't collecting.

Slow lead response

23% never answered

23% of aesthetic practice inquiries get no response at all. 40% of weekend inquiries sit unanswered until Monday. Calling within 5 minutes vs 30 makes a lead 21x more likely to qualify.

MyMedLeads, 2024

Empty chairs

22% cancel rate

22.25% of med spa bookings end in cancellation. Med spas have the highest no-show rate in beauty/wellness at 5%. On a $152K/month practice, that's $30K+/month at risk from cancellations and no-shows alone.

Mangomint platform data, 2025

First-timers drop off

45% never return

45% of first-time neurotoxin patients never returned for a second injection. Adding a single 2-week follow-up touch raised return rates from 55% to 67%. Without a system, retention is whoever's injector remembers.

Dermatologic Surgery, peer-reviewed

Utilization gap

$2.18M gap

Top 10% of med spas hit 78% staff utilization vs. 47% average. Top earners generate $3.22M per location vs. $1.04M industry average. The gap isn't demand. It's ops.

Zenoti Benchmark Report, 2025

Each of these is solvable. The clinics that solve them don't work harder. They run systems that do.

WHY EIDOS

One system. Custom-built.

Your injectors shouldn't be translating between 5 tools to keep your clinic running. Most clinics pay for 4-5 platforms that don't talk to each other. We orchestrate them into one system built around how your practice actually runs.

01

Custom-coded, not templated

Production-grade Node.js services written in TypeScript. Real error handling, retries, and monitoring on every integration. No drag-and-drop. No platform lock-in. No generic workflows that almost fit.

02

Your system, our operations

A bespoke system built only for your clinic. Your patient data, your configurations, your results, all yours. We host, maintain, and evolve the code that runs it. One-time build, then an ongoing partnership that keeps the system running. No per-message billing, no per-seat pricing.

03

Built on real infrastructure

Your system runs on dedicated servers, not chained together through third-party automation platforms. We integrate directly with Boulevard, Aesthetic Record, PatientNow, Nextech, Symplast, Mangomint, and the rest of your aesthetic stack where possible, and use the right tool for the job everywhere else.

Built for HIPAA. Med spa is healthcare. Every Eidos system is architected with PHI handling, audit logging, GFE routing, and access controls in mind. We sign BAAs on request.

WHAT TO EXPECT

From first call to live system.

Four steps. No drawn-out sales cycle. Most clinics go from first call to a system running in under a month.

01

Book a free operations audit

Pick a time that works. 30 minutes on the calendar. We use it to understand how your clinic actually runs.

02

Walk through your operations

Lead response, consult flow, series tracking, membership, compliance. You tell us where the work piles up. We find the leaks.

03

Proposal in writing

Within days of the call: scope, pricing, and timeline tailored to your clinic. No templates, no upsell ladder.

04

Kickoff within a week

If you move forward, we start building. Most systems go live 2-4 weeks after kickoff.

Don't sweat the small stuff.Automate it.

Your injectors are the product. You don't need more admin support. You need a system that runs underneath them so they can stay on the chair. Book the call.