From 'where do we start?'
to running on autopilot.
The first step is always the same: we learn how your business actually runs. What we build is a direct result of what we find.
Discovery
No generic AI advice. Walk us through your operations: what's working, what's painful, where time disappears. We map out exactly what to build first.
- 30-min intro call to understand your business
- Walk through your current operations end-to-end
- Map every tool you use and where they connect (or don't)
- Identify the highest-leverage automations to build first
- Custom proposal with scoped automations and pricing
Build
No strategy decks. Custom automations built in production code. Pipelines, AI assistants, integrations. Tested against real scenarios. Your team sees it working before it goes live.
- Provision infrastructure (servers, databases, monitoring)
- Connect every system in your stack via API
- Build each automation in production code, not no-code
- Test against your real data and edge cases
- Walk your team through everything that changed
Maintain
No launch and disappear. We monitor your automations, handle edge cases, and keep everything running as your business evolves. When you're ready to expand, we're already there.
- 24/7 monitoring with alerts on failures
- Edge case handling as new patterns emerge
- API change management when third-party tools update
- Quarterly check-ins to identify next opportunities
- Adding new automations as your business grows
Questionswe hear most.
Everything you need to know before your first call.
What exactly do you build?
Custom AI systems wired into the tools your team already uses, so the manual work that wastes time gets handled in the background. Automations, AI pipelines, and intelligent assistants, all built in code and running on infrastructure we manage. Engineered against your real data and refined until reliable.
How is this different from off-the-shelf tools?
Off-the-shelf tools work in isolation. Your CRM doesn't talk to your scheduling software, your intake forms don't update your billing system, and nothing triggers automatically. We write the code that connects all of your existing tools into one system that runs itself. No copy-pasting between apps, no manual handoffs, no dropped balls.
What if I'm not sure what I need automated?
That's exactly what the free call is for. We walk through your operations and identify the biggest time sinks. If a smaller build makes more sense, we'll tell you.
What if my team isn't tech-savvy?
That's our sweet spot. The automations run in the background with no input needed. Your team keeps using the same tools they already know, they just work better now. No new software to learn, no code to touch.
How does pricing work?
One-time build fee based on the number of automations, systems to integrate, and complexity. Then a flat monthly fee for ongoing maintenance, hosting, AI usage, and monitoring. The system is built only for your firm and operated by us. We scope everything on the call so you know the exact cost before we start.
Do I need to buy any software?
No. We build and host everything. Your monthly maintenance includes all infrastructure, AI model usage, and monitoring. No separate SaaS subscriptions, no per-seat licenses, no surprise line items.
Why do I need ongoing maintenance?
Your automations run on real infrastructure: servers, databases, SMS and email delivery, AI model calls, scheduled jobs, and monitoring. Without someone managing it, you're dealing with server outages, expired API keys, failed deliveries, database backups, security patches, and breaking changes from third-party APIs. The maintenance means none of that is your problem.
How long until we see results?
Most clients see measurable time savings within the first week after launch. The full engagement, from discovery call to live automations, typically runs 2 to 4 weeks depending on scope.
What's your refund policy?
If something isn't working the way we scoped it, we rework it until it does. That's included. We scope tightly upfront so there are no surprises, and we don't consider a build complete until it's running the way we agreed.
Don't sweat the small stuff.Automate it.
Book a free operations audit. We'll walk through your day-to-day, identify where custom-built automation infrastructure can create the most impact, and give you an honest assessment.
Or email us at hello@eidos.works