Your front desk is running your practice. Scheduling, intake, insurance, recall, billing, treatment follow-up. When they get buried, appointments don't get filled, hygiene patients don't get called back, treatment plans don't get booked, and claims don't get worked. We build custom AI systems that take the manual work off their plate so they can focus on the patients in front of them.
Every gap in your operations has a dollar amount.
When the front desk is overloaded, four things slip first. The empty chair you couldn't backfill. The hygiene patient you haven't seen in 18 months. The treatment plan that never got booked. The claim that never got worked. Each one is production your practice already earned but isn't collecting.
Empty chairs
12% cancel rate
No-shows and same-day cancellations combine to 10-15% of scheduled appointments at a typical practice. Every empty GP chair-hour equals roughly $500 in lost production. Average practice leaves $105K+ on the table a year.
Henry Schein One, 2026
Lapsed recalls
25% lost yearly
Real-world attrition at the average practice runs 25%. Only 41% of new patients return after their first visit. Each lost patient takes $12K-$15K in lifetime value with them.
Dental Intelligence (4,000+ offices), 2026
Unscheduled treatment
$1M unscheduled
The average practice carries $500K-$1.5M in accepted treatment that never got booked. Industry case acceptance sits at 46%. Of what is accepted, only 34% of presented dollars ever reach the schedule.
Henry Schein One Benchmark Study, 2026
Insurance leakage
9% written off
15-20% of claims denied on first submission. 65% of denied claims never get resubmitted. Avg practice loses ~$135K a year, about 9% of production, to avoidable write-offs and abandoned denials.
Levin Group Data Center, 2026
Each of these is solvable. The practices that solve them don't work harder. They run systems that do.
End-to-end AI systems for dental operations.
Not templates. Not drag-and-drop. Custom-coded systems scoped to your operations. The six below are where most small practices start. Every build is shaped by what your team actually needs.
One system. Custom-built.
Your front desk shouldn't be translating between 5 tools to keep your practice running. Most practices pay for 4-5 platforms that don't talk to each other. We orchestrate them into one system built around how your practice actually runs.
Custom-coded, not templated
Production-grade Node.js services written in TypeScript. Real error handling, retries, and monitoring on every integration. No drag-and-drop. No platform lock-in. No generic workflows that almost fit.
Your system, our operations
A bespoke system built only for your practice. Your patient data, your configurations, your results, all yours. We host, maintain, and evolve the code that runs it. One-time build, then an ongoing partnership that keeps the system running. No per-message billing, no per-seat pricing.
Built on real infrastructure
Your system runs on dedicated servers, not chained together through third-party automation platforms. We integrate directly with Dentrix, Eaglesoft, Open Dental, and the rest of your stack where possible, and use the right tool for the job everywhere else. We host it. We monitor it. We keep it running.
Built for HIPAA. Every Eidos system is architected with PHI handling, audit logging, and access controls in mind. We sign BAAs on request.
From first call to live system.
Four steps. No drawn-out sales cycle. Most practices go from first call to a system running in under a month.
Book a free operations audit
Pick a time that works. 30 minutes on the calendar. We use it to understand how your practice actually runs.
Walk through your front desk
Scheduling, intake, insurance, recall, billing, treatment follow-up. You tell us where the work piles up. We find the leaks.
Proposal in writing
Within days of the call: scope, pricing, and timeline tailored to your practice. No templates, no upsell ladder.
Kickoff within a week
If you move forward, we start building. Most systems go live 2-4 weeks after kickoff.
Don't sweat the small stuff.Automate it.
Your front desk is doing the job of three people. You don't need another hire. You need a system that runs underneath them. Book the call.